vietjet air complaints

Find out more Chiang Mai Thailand Chiang Mai is a city in mountainous northern Thailand. Service Desk. Unfortunately all Vietjet had to offer was empty apologies thereby condoning and even encouraging her abusive behaviour. . So if and only if you like to hang around airports, pay for expensive departure times you will never be flying out and get at least another full hour of delay on top of that, only then book and fly with these crooked airline. And this was so with our flight from Bangkok to Phuket and exactly the same for the return flight. I was greatly surprised with VietJet Air for my flight from Tokyo to Hanoi. Worst service ever! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Just dont, ever, fly with this shambles of an airline. Monday, December 5, 2022 17:19. Myself visting my partner we had dinner booked also Friday night. Submit a complaint and get your issue resolved. Vietjet Airis an international new-age airline based in Hanoi, Vietnam. Payment/Flight cancelation/ No reimbursement, Read full review of Vietjet Air / Vietjet Aviation Joint Stock Company, Vietjet Air / Vietjet Aviation Joint Stock Company contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Compatibilidade. Unfortunately, VietJet Air does not allow cancellations and all fares are non-refundable. Rude staff. Easily book & search flights. My current doctor in Bali where I reside has provided me with a simple letter that verifies that I'm unable to stand for prolonged periods of time, requests cooperation in this regard accordingly and encourages any questions about my condition to be addressed immediately to her. I still need chiropractic adjustments every few months to keep it in check; but aside from that I just need to refrain from standing for more than 5 minutes at a time as doing so leads to severe pain that can only be alleviated with immediate chiropractic adjustments and physical therapy. Vietjet needed a system that could be customized and designed to meet its dailyoperational requirements. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vietjet Air / Vietjet Aviation Joint Stock Company. Missed my flight due to this as my bus didnt get me to the airport on time for the earlier bus and they offer nothing as a result. They told me to use the credit via the agency I booked the flight with. Thai Vietjet Reviews and Flights (with pictures) - Tripadvisor Airlines Thai Vietjet Thai Vietjet 79 reviews Headquarters: '100/519 Moo 2, Chaeng-Wattana Rd', Bangkok Thailand 0011 66 2 089 1909 Website Covid 19 Updates Return One-Way Multi-city From To Depart Fri, 23/12 Return Fri, 30/12 Travellers 1, Economy Search To view or add a comment, sign in. SkyBoss? What can I do more to get my money back? Recommended to other Pilots Positive business outlook Approval of management. flight Economy, VietJet Air, Oct 29, 2022. Vietjet Air / Vietjet Aviation Joint Stock Company - unethical behaviour and cheating! They didn't rearrange another flight for us, nor did they cover the extra fee of changing flight. Asiana Airlines 747-400. 1. R M. Razvan M. The plane was two hours late. M T. Martijn T. Excellent fligth. The agency told me to contact the airline, so i've been going back and forth. Review: VietJet A321 Exit Row Seat from Da Nang to Seoul Incheon. The carrier became the first to fly the A320neo model in Southeast Asia. Ranking. We use dedicated people and clever technology to safeguard our platform. HE TOOK A FURTHER 1 HOUR TO COME TO THE GATE!. Show more. Vietjet Air / Vietjet Aviation Joint Stock Company. LatinVFR A319 CFM - Vietjet AIr Microsoft Flight Simulator 2020, khanghito97. This morning I departed from HCM to Singapore & it was really eye opening for us. +84 1900 1886. Log in by FaceID or social media accounts. This is the version of our website addressed to speakers of English in the United States. I would like to file a formal complaint against Vitejet Airlines as well as Miss Siti, Vietjet Senior Associate for her outright contempt for both myself and my medical condition on 28-12-17. I've had pretty bad luck with airlines and agencies but I think my experiences with Vietjet air is the worst one yet!!! I attempted to present this letter to Miss Siti when I checked in for my flight, VJ814 Singapore to HCMC, at Changi airport terminal 3 at approximately 15:00 on 28-12-17 but she didn't bother to read it. They love to charge you for everything! Enjoy flying with Vietjet! I was told that after paying $100 that my luggages will go straight to Bangkok (coming from Korea). Once but never again! Details. Claim it and get a lot of features. Enjoy flying with Vietjet! Founded in 2007 and privately owned VietJet Air is a low-cost carrier of Vietnam. I sent all requested info and documents, and we are on the 20 of October and I didnt receive any reimbursement! LatinVFR A319 CFM - Vietjet AIr est un mod Microsoft Flight Simulator 2020 cre par khanghito97. . Website crashed while going through payment process. Vietjet is thus increasing the possible spreading of what is considered so deadly the world economy is being shut down effectively. Salient features: + Calendar days File a complaint to Vietjet Air / Vietjet Aviation Joint Stock Company, 302/3 Kim Ma Street, Ngoc Khanh Ward, Ba Dinh District. Enter your personal information to create an account 4. No confirmation email. I then approached her and asked for her full name and employee reference number which she refused to give and she demanded to know why I wanted such information. These crooks won't compensate. Vietjet do this all the time and they must understand that peoples plans and weekends totally get ruined by Vietjets lack of control and proffessionilsim. Passengers were greeted with a special dance "Blooming in the Sky" at Lien Khuong International Airport along with a lucky draw for air tickets . 4 Articles. She complained about my carry on luggage being overweight and I offered to take out and wear some clothes to remedy this but pointed out that perhaps she could be a little more understanding given my medical condition. Am not sure why this airline is being allowed to operate internationally. Fly Net Zero is the commitment of airlines to achieve net zero carbon by 2050, bringing air transport in line with the Paris agreement to limit global warming to 1.5C. I feel very happy when I arrive at VietJet Air. Yiu raise a complaint and people say 'sorry' and do the same thing again. flight Economy, VietJet Air, Oct 29, 2022. To whom it may concern: I had hoped that contrary to Miss Siti's claims, Vietjet does not condone her ignorant, disrespectful behaviour and that she would be reprimanded accordingly. She remained unconvinced. They were actually laughing and thinking it was quite funny! ComplaintsBoard.com is a leading complaint resolution website on the Internet. 17 Vietjet Air jobs available on Indeed.com. 3 (Storm Maon) Vietjet opens sales on early Lunar New Year tickets priced from only VND619,000 to fly in all flight network IF VIETJET WAS FREE I WOUKD NEVER USE VIETJET. And they charging 1000 viet per minute! We recommend that you pack your belongings in bags that are designed for travel to avoid damage to your luggage or its contents during transport. Terrible airline. TH. Log in by FaceID or social media accounts. 2. VietjetAir flies to 13 domestic destinations and seven international destinations in China, Cambodia, Myanmar, South Korea, Singapore, South Korea and Taiwan. Choose a relevant folder from below to explore possible solutions. Here are 8 tips for writing great reviews. Furthermore, the use of SpectosFeedbackstrKiosk app on smartphones and tablets has allowedfor data collection to become easier and more flexible. Submit a complaint and get your issue resolved. VIETJET, VIETJET AIR, VIETJETAIR, hang khong noi dia gia re, thanh pho ho chi minh, da nang, ha noi . Vietjet Air is a Vietnamese ultra-low-cost airline, known for its racy advertising featuring flight attendants in bikinis. Apply to Nhn Vin Bn V My Bay, Product Owner, Nhn Vin Bn V My Bay (ticketing) and more! They are having fun on my pretext. Eventually they made a phone call to the representive a Mr Do Minh Duc VSC 9639. Later on, I was approached and was told that I would have to pay $82 more from Hanoi (stopover). Download for free to enhance your experience in MSFS 2020. The airlines firstflight was in 2011. Then you have to spend time to pick up your bag when it's arrived because they're not providing any delivery service. He was not under the rain & that all he care about. Thai Vietjet Air contact information VZ IATA Code +84 1900 1886 Call vietjetair.com Visit Overview of Thai Vietjet Air With its base and headquarters located in Thailand, this airline primarily operates domestic flights within the country. Vietjet Air won two prestigious awards from Singapore's World Business Outlook 2022, including "Most Valued Airline of the Year in Asia 2022" and "Best Cabin Crew Service in ASIA 2022". VietJet Air COVID-19 safety policies Check the protective measures VietJet Air have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the coronavirus pandemic. WHY DIDNT I READ THE REVIEWS BEFORE BOOKING!I HAVE FLOWN CLOSE TO 1000 INTERNATIONAL AND DOMESTIC LEGS OVER 40 YEARS.JUST THE PITS!! I am convinced that Vietjet air is a scam company. Everything up to this point was of course perfectly acceptable. The agency told me to contact the airline, so i've been going back and forth. Whenever I use Vietjet I always have serious delays.. Easily purchase ancillary services (baggage, meals, seats, priority check-in and more) 3. ADD REVIEW HIRING NOW. Descrcai gratuit pentru a v mbunti experiena n MSFS 2020. I got home at 1 am in the morning! VietJet Air reviews. Adjusting the schedule of flights from and to Ha Noi, Hai Phong, Quang Ninh due to the impact of Storm No. The capability for Vietjet to monitor any customer-relevant information in real-time wasessential in its decision to work with Spectos. I've flown with VietJet to Danang previously, along with Jetstar Pacific and Vietnam Airlines to Danang. I recommend to book with Bamboo Air! API Documentation . Thankfully after a few hours of research and a trip to the airport in the middle of the night / early morning, it was possible to retrieve it and pick it up at Phuket Airport where the . Then park your 'limosine' full of asbetos away from the plane and make us walk whilst it passes down on us while your staff laugh at usYour airline is the worst of the worst. The refund page is a joke, there is no option for a full refund for the situation created by the airlines cancelling the flight. O autor no acrescentou uma descrio para este item. "Vietjet Air onboard seat standards are comparable to many LCCs . , MSFS 2020. Lowest fares guaranteed on flights from Colombo to Delhi by VietJet Air. The airline strives to continuously level up its game with more fuel-efficient engines and new-generation aircraft. This will surely increase the credibility of your complaint. I am convinced that Vietjet air is a scam company. 33 Articles. I would like to file a formal complaint against Vitejet Airlines as well as Miss Siti, Vietjet Senior Associate for her outright contempt for both myself and my medical condition on 28-12-17. VietJet Air. Maybe a lesson could be learned from this and in future she might show others the compassion and respect everyone deserves. Privat besked Flg bruger. Once but never again! First plane still had Myanmar Air engine cowling and flight safety instructions. Planes are total trash. Vietjet Air Interviews Experience Positive 50% Neutral 50% Getting an Interview Campus Recruiting 100% Difficulty 2.0 Average Hard Average Easy Apr 22, 2022 Mixed Fleet Cabin Crew Interview Anonymous Employee in South Korea Accepted Offer Positive Experience Easy Interview Interview It was so simple. Miguel Soares, Given new developments of the outbreak of Covid-19 in Northern Vietnam and warnings about travelling North from the South my girlfriend has cancelled our flights VJ266 & VJ267 10th Feb Reservation #7GA323 (John Frederick Dodgson, Chu Thi Hien & daughter). Vietjet needed a system that could be customized and designed to meet its daily operational requirements. Pilot reviews ADD REVIEW Low cost, no benefit! Download the app now to experience its modern features and benefits. All results are displayed viacustomized cockpitsin online reports and are used as KPIs toevaluate the performance of individual airports. 1. Phone. Review of VietJetAir greenpanther30 Camberley, United Kingdom 457 251 Reviewed November 25, 2017 via mobile Do not fly, bad service and not safe! The Vietjet 24-hour sale on December 12, 2022, can be unlocked by applying the code "VJ1212" on the official website www.vietjetair.com or Vietjet Air mobile app for up to 99% airfare discounts (*). Meals on the Thai subsidiary cost between USD$4.23 and $5.50, all meals come with a bottle of water and some meal options include a dessert. Currently, it is one of the services chosen by many customers and businesses. It pains me, and just like me and others, we wish this scamming airlines goes bankrupt sooner ! So fun fact about Vietjet air policy, they can change the time of the flight plus or minus four hours or less without any compensation! Competitive prices - guaranteed on-time delivery. Currently, the airline operates a route network covering more than 10 destinations. They will cancel this expensive flight and book you on a later much cheaper flight. No refund nor any other compensation. G F. Grace F. Took 2 hours longer than it should have, a lot of waiting around between each bus. Gates 8 - 10 were bus gates. So much smoother. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Founded in 2007, VietjetAir (VJ) is a low-cost carrier that was one of Vietnam's first privately owned carriers. Flight not changed, and I was unable to change myself. The goalof the pilot was to collect and analyze data using the RTPM suite. LatinVFR A319 CFM - Vietjet AIr este un mod pentru Microsoft Flight Simulator 2020 creat de khanghito97. Ill-maintained seats. Register now and reply to member reviews. As soon as an internet connection is established, the data is transmitted. Mark. Journey Time: 1 hour 45 Minutes Aircraft Type: Boeing A320-200 Comfort Level: 4/10 Companies can ask for reviews via automatic invitations. Lack of transparency, lack of efficiency.You get even less than what you payPure garbage, don't use. So if and only if you like to hang around airports, pay for expensive departure times you will never be flying out and get at least another full hour of delay on top of that, only then book and fly with these crooked airline. 2) Not allow to amend the flight without charges since is airline fault. flight Economy, VietJet Air, Nov 2, 2022. Vietjet I can never ever use them again.. They still charged me and refused to give me my money back. LatinVFR A319 CFM - Vietjet AIr mod Microsoft Flight Simulator 2020 khanghito97. Vietjet will pay interests and penalties. In August 2009 I was nearly killed in automobile accident in Elizabeth Nj, USA when a careless driver drove through a red light and struck the Ford Escape I was driving home from work. The creation of daily reportswas very complex, with much of the data manually extracted to create these reports. The airline's fleet consists of 24 Airbus A320-200 and Airbus A321-200 planes. Check all details about VietJet Air Colombo to Delhi Flight like Ticket Price, Flight status, Fare & Schedule. 2. Credit shell of the valuable paid, to be used within 180 days from the date of departure. VietJet Air Company Reviews. Vietjet Air / Vietjet Aviation Joint Stock Company review: Vietjet Air / Vietjet Aviation Joint Stock Company - flight check in. Due to huge amounts of data for airport service quality, staff at the CustomerServices Department found itself inundated with data to analyze. Unfortunately I'll be dealing with the spinal compression for the rest of my life. Complete thieves. 740 | III Advanced Recruit. Vietjet quality evaluators can switch tooffline modeand can give feedback when they are at internetless areas or during an actual flight. Thai Vietjet Preflight (vz.preflight) We encountered a case of a lost passport that turned out to be left behind in the seatback pocket of a Vietjet Thailand flight from Bangkok to Phuket this week. A W. Anja W. Everything worked well. Anyone can write a Trustpilot review. Yiu raise a complaint and people say 'sorry' and do the same thing again.IF VIETJET WAS FREE I WOUKD NEVER USE VIETJET, For some reason the check in ferret decided out 10kg of hand luggage needed to be checked in.If such rules were applied uniformly, one would be ok with such a decision. However most passengers were way over the allowance.His attitude was most demeaning and belittling Dont think we will fly with vietjet again. The livery of the airliners features Vietnam's national colors of red and yellow. This review was chosen algorithmically as the most valued customer feedback. They are pure scammers! A complete mess. We regret to inform you that your Thai Vietjet Air flight has been rescheduled due to OPERATIONAL REASON" Vietjet has been named the Best Ultra Low-cost Airline by the global ratings review site AirlinesRating for five consecutive years (2017-2021). Join the Vietjet Air team See Our Latest Jobs 4.0 Former Employee, more than 1 year Good but overload Aug 9, 2022 - Staff Accountant Recommend CEO Approval Business Outlook Pros Friendly and convenient Proactive and challenge Cons Paper work, not ultimate the time and task Be the first to find this review helpful Helpful Share 2.0 About VietJetAir Airline Summary Founded in 2007, VietjetAir (VJ) is a low-cost carrier that was one of Vietnam's first privately owned carriers. Email received on the 18.07 It is headquartered in Ho Chi Minh City and operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. Outbound moved to earlier flight, without notifying.Inbound showed as going, but checked schedule several weeks before, and flight no longer listed. She said that if I really had a medical condition I wouldn't have packed such a heavy bag, thereby bringing my integrity into question and belittling all the pain and suffering I've endured and occasionally still endure. They didn't response email, the telephone couldn't get through, the staff in charge in the bangkok airline didn't do anything for us!!! 3 Categories. And this was so with our flight from Bangkok to Krabi and exactly the same for the return flight. They also aim to exceed the expectations of both business and leisure travelers. Hent nu Tilmeld dig nskeliste. R M. Razvan M. The plane was two hours late. It is headquartered in Ho Chi Minh City and operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. VietJet Air Company Reviews. LatinVFR Airbus A319. Regular airlines were super expensive but I got a good deal with this low-cost and it worked super fine. Date of experience: 22 November 2022. Karma will play it out soon on the scammers! Sadly no zero stars. Thai Vietjet Air is a Thai low-cost airline. process, and handling customer complaints and suggestions. She said that her father was a doctor and that it was company policy for her to make such assessments. Few people voiced out why he can't do it on the top of the staircase to avoid the rain or speed up the process of checking but got ignored totally. Headquarters: 530 Nhat Tao, District 11, Ho Chi Minh City Vietnam, In-flight entertainment (WiFi, TV, movies). Not reasonable. Thanks in advance VietJet Air Low Cost Carrier Safety Rating 7/7 Safety Rating Criteria Safety Rating Breakdown Product Rating 2/5 Rating Criteria COVID-19 Star Rating Breakdown 7/7 Rating Criteria Airlineratings.com presents our independent VietJet Air safety ratings and reviews. 3 Categories . - . Most recently, the agency told me that they contacted Vietjet air who denied them authorization to use the credit on my behalf! . A W. Anja W. Everything worked well. Publications Economics Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. . They don't even take credit cards. But, when I contacted them, they are whacking the balls across the court to the Online agent, in this case flightnetwork.com.au, and the booking agent whacks it back to the scam airline. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I feel very good when I am at this VietJet Air. Please refer to the 'name change' section of the . Verification can help ensure real people write reviews about real companies. FAIL ON NEARLY EVERY LEVEL. Find out the safety and in flight product offering as well as find the best prices VietJet Air VietJet Air Low Cost Carrier AVERAGE PASSENGER RATING Rate your experience with VietJet Air See Airline & Safety Ratings for VietJet Air 6.8/10 From 375 passenger reviews PASSENGER REVIEWS Torben Manage your bookings. OR Vietjet response is very disappointing and feels like profit before health or safety. Find out how we combat fake reviews. The agent refused to give me a boarding pass because she said I must be there 45 minutes before the fight. I was treated for these injuries by one of the top orthopaedic surgeons in New York city as well as various osteopaths, physical therapists and chiropractors in New Jersey, Florida, Bali and HCMC. The male ground service staff was more than comfortable stood below the shade of the ramp without a drop of water over his head & the rest of us, we were under the rain waiting for him doing his slow checking. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Overview Reviews 1. We also ensure all reviews are published without moderation. Flying both the A320 and A321 models, the aircraft are capable of transporting between 180 and 230 passengers. Email. 1. Share your photos and videos with others to prove the truth of your words. In particular, its wallpapers featuring aircrafts, world landscapes will create a sense of relaxation and comfort for users. The impact was so severe that it caused my vehicle to rollover onto the roof, destroyed it well beyond repair and injured my lower back, right knee and most importantly severely aggravated a c4/c5 spinal compression I sustained 16 years prior. Thank You. All seats leather with adequate leg room (I'm 5'10") and comfortable for the flights of about an hour. As the letter from my doctor clearly states it's just standing for prolonged periods that causes me pain. We appereciated the staff and everything they did . Vietjet Air / Vietjet Aviation Joint Stock Company - unethical behaviour, Vietjet Air / Vietjet Aviation Joint Stock Company - Payment/Flight cancelation/ No reimbursement, Vietjet Air / Vietjet Aviation Joint Stock Company reviews & complaints. Om . The fleet of Vietjet Air is made up entirely of Airbus airplanes. Vietnam | Low-Cost . One of the worst airline! HCMC to Da Nang (return and HCMC to Phu Quoc. ltima Actualizao. Delayed flights. They sell you expensive ticket for a certain departure time. For domestic flights if you have a choice go to don muang. Stay away from VietJetAir, if it comes on your list, my brothers & sisters, look away! The airlines goal is to make air transport morepopular in Vietnam, the region and worldwide. Trng Sn 60A; The VietJet Air was so irresponsible for everything they had done. There were young boys football team all asleep in the airport who had a football tournament early on the saturday morning. Friday 3rd December,2022 flight due to depart at 16.55 pm. Get refund / replacement / damages from Vietjet Airlines Jon Whitman. khanghito97. Terrible airline, they changed the flight date and when we went back saying it doesnt work for us they said all they can do is refund via credit shell valid for 1 year with them. Very smooth handling at the airport. Kindly treat this review as one that was posted by a person who saved for a long time to take this trip, and this damn Vietjetair screwed it all. Vietjet Air: Efficient Complaint Management with the Spectos Real-Time Performance Management Suite Spectos GmbH Published Dec 16, 2021 + Follow Vietjet Air is an international new-age. I flew three Vietjet flights in less than a week on a recent trip to. A finding system has been designed tomanage and monitor all the findings and how they are resolved by the assigned individual ordepartment. OR This is VietJet support Browse via Folders. Never again Vietjet a**holes!! After a successful arthroscopic knee surgery and 5 hard years of countless hours in rehab (2-4 times per week) I'm very happy to report that everything, aside from the spinal compression, has healed for the most part. S. S. Siti J. Oct 22, 2022. Discover and enjoy Thailand memorable experiences with Thai Vietjet Air. Besides, the airline was also awarded as the 'Best Low-cost Airline in Vietnam' at Skytrax's annual World Airline Awards 2022. It is headquartered in Ho Chi Minh City and operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. Best regards They cancelled the flight, and scammed me out of my hard-earned money. They told me to use the credit via the agency I booked the flight with. Vietjet Policies. 33 comments on LinkedIn Now, I have to confess here, originally I had booked our internal flights with Jetstar Pacific, the reason being, the week that I was booking these flights, was the same week the . Call Center. https://www.patreon.com/joshcahillThis is a comprehensive Flight Review of VietJet.Class: EconomyRoute. Details. 2020-12-02T10:46:10.469Z. Tlchargez gratuitement pour amliorer ton exprience dans MSFS 2020. Airline managers! It is headquartered in Ho Chi Minh City and operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. Kompatibilitet Sim Update 11 . AIR DESPAIR VietJet's BIKINI-clad cabin crew backfires as the new airline is forced to promise passengers that its flight attendants will be properly clothed on all future flights The deputy. Collection, handling, monitoring, and evaluation were all central toVietjets ability to provide efficient customer service, and to ensure fast and effective access andcontrol over the quality of its processes, anytime and from anywhere. May we please ask for your kind consideration to give us feedback along with a new flight detail (flight number, time, and date) in case of change flight by replying to this email, Line official: @Thaivietjet or call [protected] for further support on this matter. He has no compassion at all & not fit to be a man. Choose Vietjet Airlines and write your complaint in detail 3. Information provided by various external sources. Oprindelig udgivelse December 11, 2022. 3. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. VietJet Air Designed for iPad #135 in Travel 1.0 6 Ratings Free Screenshots iPad iPhone Vietjet application brings you to a new flying experience with easy, fast search and booking. !Input my name correctly, but their computer swapped my names, and then charged me to change back.Both of my flights cancelled, but wasnt notified.Impossible to speak to anyone. I choosed option 3 Full Refund Total rip off!!! 3) Called every single phone number PUBLISHED in their official website including so called customer service hotline but still no one is picking up! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. In addition to the finding system, Spectos has provided Vietjet Air aweb-based reporting systemin the form of a real-time performance management platform with acustomized cockpit. So i hired a Vietnamese VA to help ( lovely person) she ended up going to thier office only to get fobbed off. Since my last flight with VietJet Air they have now installed self . They are still refusing to refund our money as we had to book with a different airline. 2 FIGHTS .KICKED OFF BOTH DESPITE 'DELUXE TICKET'.JUST "DONT" DO IT. These controls include regular checking,ongoing data collection and classification, evaluation, assignment, monitoring and handling, andreporting. VietJet Air | Book Our Flights Online & Save | Low-Fares, Offers & More $25 off until 29 November i Use code BF22 Excellent 11,108 reviews on Search & Book Flights With VietJet Air Roundtrip One Way Multi-city Search Flights Trusted Choice Secure Booking Cancellation Protection Protects Illness incl. Everything is complete and necessary for me. LatinVFR A319 CFM - Vietjet AIr is a Microsoft Flight Simulator 2020 mod created by khanghito97. Book a way was easy to use and would recommend! The reports have become an effective tool toresolve problems arising at the airports quickly, thus ensuring Vietjet Airs commitment tocontinuous service quality improvement. What you will get is another delay of at least 1 hour. 1 - Vietjet has cancelled all flights from and to Bangalore. The pax load factor was operating at full capacity for SIN-HCM route. Telecomunication fees are 1000 VND per minute according to the regulations of Vietnam post network. For VJ Flight operated by VietJet : 19001886@vietjetair.com. I pointed out that my bag was small, had wheels, wasn't particularly heavy and that moderate lifting doesn't bother me in any case. Vietnam Airlines I consider a premium airline (they code share with Qantas internationally) and I consider Jetstar Pacific and VietJet Airlines the budget options. It was pointless, she continually interrupted me, refuting everything I had to say before I even said it in much the same way she ignored my medical certificate from the start. Avoid at all cost. The ability of Spectos to customize and design the RTPM suite according to Vietjets internalcontrol processes was of key importance to Vietjet. To view or add a comment, sign in The flight review on VietJet Air was based on the flight from Singapore to Ho Chi Minh. If we travel we risk invasive tests and spreading the virus to the South (Saigon / Vung Tau and beyond). When it came to complaint management, messages between departments or airports were usually sent via email, thus prolonging the customer service experience and making it difficult to access or update information. The airline is based at Suvarnabhumi International Airport, Bangkok and offers domestic flights within Thailand, as well as international flights to various destinations across Vietnam, Taiwan and India. Categoria. Sep. 13, 2022 . We sincerely apologize for any inconvenience caused, and we would like to offer you the following service recovery options as below: (AGWZYT for all passengers and round trip) segunda, 18/07, 07:16 That's all they care about. I got to the Vietjet desk around 45 minutes before my flight to Chaing Mai. Report this profile . I request you to book tickets from any airline except this. Economy Class / November 10, 2019 November 10, 2019 / By Keishi Nukina. It has also received several domestic and . Money money money. Something that take 2 or three days is taking 90! That way, you can still get your refund, just not from the airline, but from another traveller like you! This review was chosen algorithmically as the most valued customer feedback. And have to speak Viet. About VietJetAir Airline Summary Founded in 2007, VietjetAir (VJ) is a low-cost carrier that was one of Vietnam's first privately owned carriers. They don't answer emails and have to call from a viet cell phone not international. . Is this your company? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Beware!!!!!!! Contact. Spectos proposed itsRTPM real-time performancemanagement software as a complete platform for performance management andcontinuousimprovement, with solutions and modules for the ongoingmonitoring of business-relevantinformation in real-time. Find out more Chiang Rai Thailand 1 review. 2 Categories. On a different occasion, I booked a flight directly via Vietjet. Scumbag! About VietJetAir Airline Summary Founded in 2007, VietjetAir (VJ) is a low-cost carrier that was one of Vietnam's first privately owned carriers. flight Economy, VietJet Air, Oct 29, 2022. It is the first privatelyowned airline to be established in Vietnam. Full Refund back to the original payment channel which passenger has booked the reservation which the process will take within 45 days. Click here to get notifications about new complaints of Vietjet Air / Vietjet Aviation Joint Stock Company. If she was more concerned with customer service rather than arguing with me, causing more of a delay, I could have made my connection. 2.3 Captain - Current employee. A french woman visiting her friend in Bangkok for the 1st time had a restaurant booked for Friday night. With a fleet size of 70 airplanes and over 108 domestic and international destinations, Vietjet Airhas become the largest private airline to offer domestic services in Vietnam. At the same time, each criticalfeedback is evaluated and given an automatic finding. 3 Articles. Forfatteren har ikke tilfjet en beskrivelse for dette produkt. Bus terminal locked in prison style waiting room. It operates mostly domestic flights and some regional flights to nearby countries (Cambodia, Hong Kong, India . Reservation & Ticketing Officer at VietJet Air 24 followers 24 connections. I booked a flight from Bangkok to Singapore but one week before departure the flight was cancelled. After the success of the pilot, Vietjet decided to apply the Spectos solution for its whole system and all 32 national anddomestic airports. ComplaintsBoard.com is a leading complaint resolution website on the Internet. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 1. What you will get is another delay of 12 hours. It is headquartered in Ho Chi Minh City and operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. I am weeks away from travelling with my family that includes a young excited daughter. It has to be cash! When I got to gate 8, a bus gate, at 11:15PM, boarding was already in progress. He then said the flight was due to leave at 8pm.. It goes against our guidelines to offer incentives for reviews. (3 ) CAAT Thai VietJet (Ho Chi Minh City, January 7, 2021) - Vietjet has been once again listed in "the world's Top 10 safest low-cost airlines for 2022" among 385 . It should be ZERO star.If you are from INDIA traveling to BALI please don't book this Airlines, I confirmed your baggage will be left behind in Ho Chi Minh. Vietjet Cargo's North-South air transportation service. The website is total joke. THE WORST AIRLINE. I've never, ever had such a poor experience as I've had with SkyBoss.$525US for a lounge with no beer because they had an argument with the supplier, a bus that is full of asbestos. All data of airport service quality evaluations fromonline checking questionnairesare transmitteddirectly to Vietjets Customer Service Center in real-time. MSFS 2020. Lowest fare from Colombo to Delhi VietJet Air Flight on 28 Jan - AED 730. Shocking customer service, I usually don't post any review online but this time I felt like it could help people in the future.I kid you not saying VietJetAir is the crappiest airline I flew with.They will reweigh your luggages after checking in to charge you for whatever reason.Didn't happen to me but people always had to make a scene in the middle of the airport for them to let you in your plane without paying any extra.This airline is a scam.My advice: pay a little more but fly in peace.Dear VietJetAir heads, if you ever read this, I hope you go bankrupt.You deserve it.Bozos, Regularly boards 45 minutes late. Is this review helpful? Can you help? Cheapest ticket price on Colombo to Delhi VietJet Air flight air ticket at MakeMyTrip UAE. They gave me a voucher for 180 days instead of paying me back on my credit card. It's always helpful to personalize . Vietjet, with its average fleet age of between 2 and 3 years, is proud to be one of the airlines having the newest fleets in the region and the world. We are acting responsibly but consider Vietjet are acting unethically in keeping the full amount especially if they re-sell to someone else for TET Holiday. If you are not satisfied with Vietjet Airlines, file a complaint now: 1. I travel oftenly between HCMC and BANGKOK. Seated in rows 2, 5, 8. Vietjet Air / Vietjet Aviation Joint Stock Company contacts (added by reviewer) Phone number +84 190 018 86 Address AirHelp Flybe BudgetAir American Airlines WestJet Airlines ADVERTISIMENT In August 2009 I was nearly killed in automobile accident in Elizabeth Nj, USA when a careless driver drove through a red light and struck the Ford Escape . Bangkok Thailand Bangkok, Thailand's capital, is a large city known for ornate shrines and vibrant street life. VietJet is Vietnam's largest low cost airline. Claim your profile to access Trustpilots free business tools and connect with customers. We did not expect a full refund but did expect some kind of refund. Our main concern was not so much of lack of any kind of customer service but more on safety. Having already stood there for a few minutes being insulted and already resolving the overweight carry on issue by wearing some clothes, I decided to take a seat, rest for a few minutes and gather myself. 3 Categories. He then disappeared. VietJet Air is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Change your flight to another date/time within 30 calendar days, one time free of charge from the original departure date Sim Update 11. MA. Booked Skyboss .. their so called premium service.. NEVER AGAIN !! Vietjet Air / Vietjet Aviation Joint Stock Company. No response, and the customer centre is an automated reply that keeps repeating, yes, yes, yes. PAY A LITTLE BIT EXTRA AND FLY WITH A REAL AIRLINE. Go to "File a Complaint" form 2. True to its motto Enjoy Flying!, the companysmission is to achieve customer satisfaction by providing outstanding services with a friendlysmile. Yes 0 / No 0 LatinVFR A319 CFM - Vietjet AIr . Vietjet Air | Enjoy flying | Official website Sky Holidays My booking Check-in online Flight extras Insurance For your more convenient flight Hotel Power Pass Financial services Fly first, pay later Di-HDBank Vietjet TravelCare Country of origin: | Airline Code: VJ See Passenger Reviews for VietJet Air The total price was 998,900 VND ($42.88 USD). Form. What she she did next was not and prompted me to file this complaint. All cabins clean. Lanamento Inicial. Vietjet can . Assumed the booking failed so I rebooked using agoda ( silly twice but I never knew they were so bad) yes I paid these pr!ck$ twice !! Absolutely no inflight entertainment. I paid a few dollars more to choose a seat (in row #3), and in the end I had the whole three seats for myself as nobody else reserved there. Spencer Kraft. This will surely increase the credibility of your complaint. I cancelled a flight from them and got credit to book another flight. The promotion is applied for all Vietjet's domestic and international routes with a flight time from December 26, 2022, to April 20, 2023. VietJet Air has been recognized as the Best Ultra Low-Cost Airline by the airline review website Airline Ratings since 2018. We truly apologize for the inconvenience caused. I travel oftenly between HCMC and BANGKOK. 2022 Trustpilot, Inc. All rights reserved. Support ME and become a PATRON for many more perks! VIETJET, VIETJET AIR, VIETJETAIR, hang khong noi dia gia re, thanh pho ho chi minh, da nang, ha noi. Join to connect VietJet Air. : : Friday 3rd December,2022 flight due to depart at 16.55 pm. Find out what it is like travelling with VietJet Air during COVID-19 by reading their guidance and policies. You must pre-order meals up to 36 hours before departure. I told her that I would be filing this complaint and tried to explain why with the purpose being that perhaps she might think about how she treated me. Always! 2.3. . On Vietjet Air Flights, Skyboss ticket is included allowance checked baggage is 30 kgs, but, other tickets (Promo & Eco) are NOT included allowance checked baggage. They will cancel this expensive flight and book you on a later much cheaper flight. Always! By 2019, it carried its more than 70th millionth passenger, easily living up toits core values of providing safety, happiness, affordable prices and punctuality to all itscustomers. I cancelled a flight from them and got credit to book another flight. Have taken two flights with this airline, one was horrendous the other was just as bad. About VietJetAir Airline Summary Founded in 2007, VietjetAir (VJ) is a low-cost carrier that was one of Vietnam's first privately owned carriers. There were Vietjet staff 2 gates down so people Booking number AGWZYT They sell you expensive ticket for a certain departure time. I CERTAINLY WONT. Terrible airline. - www.vietjetair.com Vietjet Air. However, they do allow name changes which makes it possible to sell your flight to someone else. Sidst opdateret For freaking 3 days in each working hours! The flight finally departed at 22.10p more than 5 hours delayed!.. How to file a Complaint against Vietjet Airlines? By. 1) Flight was cancelled without prior notice nor contact customer for alternative selection. Whenever I use Vietjet I always have serious delays.. Why he was slow, was t on purpose, why didnt he do it different way to help out passengers or this was his last day on the job? Thai Vietjet resumed its international service between Bangkok and Da Lat Sunday, after almost three years of suspension since the Covid-19 outbreak. December 11, 2022. There were Vietjet staff 2 gates down so people were asking them what is happenining. Share your photos and videos with others to prove the truth of your words. I heard VietJetAir service was suck but this was the first & hope this was the last time. Trip.com Trip.com Group VietJet Air Can someone help me and my husband out of this unending loop? For VZ Flight operated by Thai VietJet : vz.support@vietjetair.com. Boarding/deplaning Flight crew In-Flight services In-Flight entertainment WiFi Alexey Zhukov 1 post 3 years ago I took 2 flights, every of them was delayed more than one hour. TheRTPM solution has helped to make information clear and accessible, shortening the time ofproblem resolution as well asimproving the service qualityat all airports. . High customer service levels are key for Vietjets success in the very competitive domesticflights market. VietJet Air is one of the leading low-cost-airline in Vietnam and started its operations on 23rd May 2014. We would appreciate Vietjet consideration of this point. Looking for something that is queried generally? Dear Passenger, Bad service. Best Regards At 18.45pm hours there was still no notice of delays on the departure monitor and no staff on the gate!. Jobs 5. VietJet Air flight reviewAirbus A321-200, Economy Class, Singapore (SIN) Hanoi (HAN) Sending User Review 3.82 (177 votes) About VietJet Air. more. When it came tocomplaint management, messages between departments or airports were usuallysent via email, thus prolonging the customer service experience and making it difficult to accessor update information. Company just simply select one flight as replacement. We are told we lose the full cost 15.5 Million VND. Vietjet I can never ever use them again.. They do not even offer water unless you buy it. On VietjetAir operated flight numbers (VZ) hot meals can be pre-ordered online before your flight saving you around 20% off onboard prices. I then asked her if she was a doctor and was somehow qualified to make such a medical assessment that directly contradicts the six doctors, two physical therapists and two osteopaths who actually treated me for years after having just met me a moment earlier. At around 8.20am it was raining & after we reached the aircraft by bus we still need to climb up the ramp staircase getting into our flight. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. No refund nor any other compensation. At 18.45pm hours there was still no notice of delays on the departure monitor and no staff on the gate!. Download the app now to experience its modern features and benefits. The reservation number didn't work when I tried to retrieve my booking so I had no way of getting my ticket. VietJet Air operates in Hai Phong, Da Nang, Hue, Ho Chi Minh City (Saigon), Phu Quoc Island, Hanoi, Cam Ranh, Thanh Hoa, Chu Lai, Dong Hoi, Pleiku, Can Tho, Tuy Hoa, Quy Nhon, Da Lat, Vinh . I don't have any particular loyalty to any of these airlines, so in the end I picked VietJet for the price and time of day. Vietjet Calendar is a date-view application with many utilities, making it easy to look up the solar calendar, lunar calendar, good times and zodiacs to bring luck and success in life. Vietjet and Spectos ran a pilot program together for 3 months at Tan Son Nhat airport. COVID-19 Refundable Booking Mechanical Breakdown Hey put yourself in other people shoes & use your brain. VietJet Air. 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